Prime Pizza · Go-to-Market Strategy

Make PrimeImpossibleTo Ignore.

A neighborhood-by-neighborhood plan built on one truth: people who try Prime, love Prime. So we obsess over one thing — getting them the first slice.

Prepared byCraft Digital
The Slice
Prime Pizza slice

The Insight

It's not a pizza problem.
It's a trial problem.

Most restaurant groups jump straight to ads, influencers, and discounts — they spend money trying to force loyalty, catering, and word-of-mouth. But Prime's biggest constraint isn't conversion. People who try Prime love Prime. The challenge is awareness and trial. If someone has never had a slice, none of the other stuff matters.

AWARENESS
TRIAL
REPEAT
CATERING
ADVOCACY

Everyone else fights for the last four. We win the first two — and the rest gets dramatically easier.

01

Trial is the unlock — repeat, catering, and referrals all compound off a single great first slice.

02

Pizza is a sensory, impulse purchase — you smell it, you taste it, you buy it. Sampling converts where ads can't.

03

Focus the budget within 3 miles, not city-wide. Own the neighborhood before you chase the metro.

Positioning

Prime isn't convenient pizza.
Prime is destination pizza.

Supporting proof points, not the position

  • Best Pizza in LA
  • New York Pizza
  • Dave Portnoy liked us

The Position

The Slice Worth Leaving Home For.

People should feel like they're missing something. Prime is the slice you plan your day around.

The Playbook

The 7 Plays.

Seven stacked plays engineered to manufacture trial and make Prime unavoidable within 3 miles.

Tactics

  • Radius discipline: 1–3 miles around every store, never city-wide.
  • Direct mail as saturation — Grand Opening + Free Slice + Dollar Slice + Family Meal, dropped at 30 / 60 / 90 days.
  • Door hangers on apartment complexes, condos, townhomes — people deciding on dinner tonight.
  • Community boards: schools, churches, gyms, libraries, coffee shops, Little League fields, community centers.

Why it works

  • 01Direct mail still drives some of the strongest response rates of any channel for local food, and physical offers beat digital impressions for 'tonight' decisions.
  • 02Repetition is what converts — three drops in 90 days builds recognition a single mailer never will.
  • 03Renter-dense neighborhoods (most Prime locations skew 70–83% renters) order delivery constantly and have no loyalty locked in.

Location Intelligence

Every store is a different neighborhood.
Every play is local.

Generic marketing wastes money. Here's the data behind all 11 open Prime locations — who lives there, who works there, how many schools surround them, and the exact play to run in each 3-mile radius.

Southern California — 11 Open · 5 Coming

Coming 2026

Thousand OaksTorranceNorthridgeRancho CucamongaRiverside

Five new neighborhoods. One repeatable launch machine.

ZIP-level demographics from U.S. Census / ACS-based sources, compiled June 2026. Daytime-workforce and mall-traffic figures are sourced estimates and labeled approximate.

Per-Neighborhood Budget

What this actually costs.

Researched ballpark ranges for a 90-day neighborhood launch — print, street teams, sampling, carts, digital, and tracking. Move the sliders to model what each store needs.

Modeling

Brea · 90-day launch

Direct Mail / EDDM
3 drops × 5k pieces (design, print, USPS)
$4,200
$1,500$8,000
Door Hangers
5k apartments/townhomes, designed + dropped
$2,200
$800$4,000
Slice Squad (Street Team)
3 mo, weekend coverage, branded apparel
$6,000
$2,500$12,000
Mobile Pizza Cart / Truck
Cart lease or amortized build + branding
$4,500
$1,500$9,000
Sampling Product Cost
~1,500 free slices over 90 days
$2,400
$800$4,500
Local Digital + Retargeting
Meta/Google geo-fenced + site retargeting pixel
$3,600
$1,500$7,500
Creator / Influencer Stipends
3–5 local creators, slice reactions content
$1,800
$600$4,000
Tracking Infra (QR, vanity #, dashboard)
One-time setup amortized per location
$600
$250$1,500

Per location · 90 days

$25,300

≈ $8,433 / month at this configuration

All 11 open locations

$278,300

Full LA rollout at the same per-store mix

Ranges based on LA-market vendor quotes for EDDM, screen-print apparel, and food-truck/cart leases.
Excludes COGS on paid orders and existing in-store labor.
Tracking line covers QR codes, a vanity number, and the reporting dashboard Craft Digital already proposed.
Craft Digital×Prime Pizza

What Craft Digital Brings

The play is the strategy.
Craft Digital is the engine.

Half of what's in this deck — the list building, the AI voice agent, the tracking stack, the retargeting pixel, the repeatable launch playbook — is already built and ready to run. Here's what Craft Digital plugs in on day one.

01

Data & List Building

Curated outbound lists of nearby offices, facilities managers, schools, and trigger-event accounts (companies moving, hiring, opening) inside each 3-mile radius. Enriched and refreshed monthly.

02

Multi-Channel Outreach

Cold email, LinkedIn (HeyReach), and the AI voice agent — all coordinated, all tied back to one neighborhood. Friendly, informational, not salesy. Optional QR-coded flyers for in-person drops.

03

AI Voice Agent (Lisa)

Outbound neighborly intros to nearby offices, inbound info handling, voicemail delivery, callback line. Ramps to live transfer, order intake, caller recognition, and POS integration as you grow.

04

Retargeting & Web Traffic

Meta/Google pixels on a rebuilt primepizza.la, geo-fenced ads inside each 3-mile radius, and retargeting to anyone who hits the site — so warm traffic gets the second touch automatically.

05

Tracking & Reporting

QR codes on every printed asset, a vanity number per location, CallRail-style recording, and a unified dashboard. Every flyer, scan, call, and discount code is attributed to the play that drove it.

06

Repeatable Launch Playbook

T-90 / T-60 / T-30 / opening-week / +90 — documented, repeatable, and ready to drop on the 5 new locations coming in 2026 without starting from scratch.

Ramp-up

7 days

AI voice agent ready for outbound. Full multi-channel launch in 2–3 weeks.

Pilot scope

90 days

Prove the playbook in one neighborhood, then scale to the other 10 + 5 coming.

Commitment

None

No long-term lock-in. Pilot results inform the rollout.

Prime Pizza

Launch Playbook

Make Prime impossible to ignore
within three miles of every location.

Awareness. Trial. Repeat. Everything else compounds. Pick a pilot neighborhood — we can be in market in 2–3 weeks.

Prepared byCraft DigitalFor Prime Pizza leadership · 2026